Sr. Team Leader, Data Quality

Arlington, VA • Student Supports • Posted 02/20/2024

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WHO WE ARE

Rooted in community for more than 40 years, Communities In Schools (CIS) strives to bring community resources inside public schools, where they are accessible, coordinated, and accountable. Founder Bill Milliken said, “It’s relationships, not programs, that change children. A great program simply creates the environment for healthy relationships to form between adults and children. Young people thrive when adults care about them on a one-to-one level, and when they also have a sense of belonging to a caring community.” 

CIS programs are conducted annually throughout the United States, serving 3,270 schools; 1.8M students with over 15,000 community volunteers and 118 CIS affiliate organizations across the country. Their programs for students include providing needs assessments, support teams with corresponding plans to address academic and non-academic needs, delivery of multiple tiers of support for both students and families, progress monitoring and evaluation and assessment with parents and student support systems.

MISSION AND VALUES

Communities In Schools (CIS) is “all-in” for kids. It is our passion—it is our mission. At the National Office, CIS collaborates with local affiliate organizations to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, and we achieve our mission by hiring bright, creative, and innovative team members who demonstrate a passion for what they do. 

CIS also holds the following talent beliefs: 

• Every staff member is passionate and committed to the mission.
• As a National Office, CIS employees have a responsibility to live our values and integrate principles of diversity, equity, and inclusion across the organization and lead by example.
• In turn, CIS is committed to continuously improving decision making, incentivizing creativity, and building engagement. We do this by building a diverse workforce, fostering a climate of inclusion, and shaping business practices and policies that promote equity.

ABOUT THE ROLE

The Communities In Schools National Office is seeking a Sr Team Leader who will serve as a critical member of the Organization Health team. The Sr Team Leader will manage staff who are responsible for implementing front-end system enhancements and providing ongoing training and support to the network. The Sr Team Leader will also lead the team in creating resources and facilitating network training; completing the annual data verification process; and conducting data analysis. The Sr Team Leader is a self-starter with strong project management skills, an acute attention to detail, and a demonstrated track record of building and maintaining relationships. This role reports directly to the Director, Data Quality in the Organization Health Department. 

Primary Duties & Responsibilities

Management of Network Support and End-User Resource Development (30%)

• Train and provide coaching to data team members to provide effective and efficient help-desk support to the network. 
• Manage a team to provide ongoing support to the CIS network of affiliates in their use of the web-based data management system (CISDM). 
• Provide thought-leadership on the content and design of network resources, webinars, meetings, and events.
• Manage the resource development process to include training and coaching to data team members to create clear, accurate and professional end-user resources.
• Execute a communications plan to inform the network of recent system developments and training resources.

Management of Low-Code System Development and General Testing (30%)

• Innovate and propose improvements to the front-end design of the data system to improve user experience and system functionality.
• Communicate functional requirements to the analyst team. 
• Coordinate and perform QA tests to ensure data integrity and quality of system changes and report development.
• Manage low-code system development using a defined process for tracking the timeline, progress, and completion across multiple instances. 
• Run routine and ad-hoc queries as requested by CIS organization(s).

Coordinate Annual Data Collection Process (20%)

• Participate in and lead a team to complete the End of Year verification process.
• Project management of data publications.

Data Reporting and Visualization (10%)

• Coordinate with supervisor to activate tableau dashboards that inform the team about network data needs and resources.

General HR Responsibilities for Direct Reports (10%)

• Facilitate the formal annual performance review process for direct reports, including providing ongoing effective coaching on a quarterly basis and/or needed.

SUCCESSFUL CANDIDATES ARE REQUIRED TO HAVE THE FOLLOWING SKILLS AND EXPERIENCES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required skills & qualifications:

• Bachelor’s degree (or equivalent years of experience) and minimum six years of relevant professional experience including two years in a supervisory/managerial role 
• Ability to train and coach staff to execute Q&A and enhancements to system products
• Experience with project management frameworks, such as AGILE management
• Exceptional PowerPoint presentation and resource development skills
• Experience creating and knowledge of general data visualization best practices
• Knowledge of more advanced Excel functions (may include VBA scripting)
• Knowledge of the education field, specifically around issues of equity

This position requires the ability to:

• Demonstrate strong technical writing and editing skills
• Plan, organize, and execute multiple projects deliverables with overlapping deadlines
• Communicate functional requirements and easily identify the nuances/caveats within a project
• Demonstrate strong attention to detail to be able to call attention to inconsistencies, identify the frequency/depth of an issue, and to quickly identify solutions to problems in a timely manner
• Ability to communicate difficult concepts to engage a non-technical audience in decision-making around system changes/enhancements
• A willingness to learn and a flexibility to shift as priorities shift
• Be inclusive, you’re excited to work with people who have different backgrounds, experiences, and perspectives from your own

TRAVEL

Travel up to 15% is required, including travel in the domestic US with overnight stays.

ABOUT US

CIS staff continue to work in a virtual environment; however, the national office is open and available for staff to use as appropriate. 

To ensure the health and safety of staff and job applicants, all interviews will be conducted by phone and/or video conference.

BENEFITS & PERKS

Work that makes a difference—the opportunity to contribute to an important mission!

Competitive and comprehensive compensation and benefits package, including:

• Five weeks of Paid Time Off
• Generous 403b Retirement Savings Plan contribution
• 10 Paid Holidays
• 90% of employee health care premiums paid by the organization
• Summer Work Schedule and Winter Break
• Employer-paid short-term and long-term income replacement programs, and much, much more!

Communities In Schools is committed to a workforce that is representative of the varied communities we are privileged to serve. We provide a work environment that does not discriminate based on race, color, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information or any other basis protected by applicable law. CIS prohibits harassment of applicants or employees based on any of these protected categories. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For more information on Communities In Schools please visit our website.